Effective Date: 06/02/2026
Last Updated: 06/02/2026
1. Purpose and Legal Framework
This Shipping Policy governs the delivery of products purchased through karenyosh.com, with specific emphasis on consumers located in Spain.
It is drafted in compliance with EU consumer protection law, including delivery obligations under Directive 2011/83/EU and Spanish consumer legislation.
2. Order Acceptance and Processing
An order is deemed accepted only after successful payment authorization and issuance of an electronic confirmation.
3. Order Processing and Handling Time
Due to the specialized legal-niche nature of the products:
Order Processing & Handling Time: approximately 15–45 business days
This includes verification, compliance review, preparation, and dispatch coordination.
4. Shipping Costs
Flat Shipping Rate: USD $30 per order
Shipping costs are disclosed prior to checkout and form part of the total contract price.
5. Shipping Methods and Estimated Delivery Times
5.1 Domestic Shipping (Spain)
Estimated Delivery Time: 15–45 business days
5.2 International Shipping
International Standard Shipping: 15–45 business days
5.3 Transit Time
Estimated Transit Time: 4–45 business days, depending on destination, carrier, and customs clearance
All delivery times are estimates, not guarantees.
6. Delays and Consumer Remedies
If delivery does not occur within a reasonable timeframe, consumers may exercise remedies under EU law, including requesting completion within an additional period or terminating the contract where legally justified.
7. Customs, Duties, and Taxes
For deliveries outside Spain or the EU, customs duties, import VAT, or other charges may apply and remain the responsibility of the consumer unless otherwise required by law.
8. Incorrect Address and Failed Delivery
Consumers are responsible for ensuring accurate delivery information. KarenYosh shall not be liable for delivery failures caused by incorrect or incomplete address details.
9. Risk Transfer
Risk of loss or damage transfers to the consumer upon physical possession of the goods, in accordance with EU law.
10. Contact and Support
For shipping inquiries:
Email: [email protected]
Phone: +1-833-879-0020
11. Policy Updates
This Shipping Policy may be updated periodically to reflect legal, logistical, or operational changes. Updates take effect upon publication.